{"id":625,"date":"2015-04-16T14:58:05","date_gmt":"2015-04-16T14:58:05","guid":{"rendered":"https:\/\/2015.maine.wordcamp.org\/?post_type=wcb_session&#038;p=625"},"modified":"2015-04-21T20:20:52","modified_gmt":"2015-04-21T20:20:52","slug":"be-a-customer-service-superstar-with-customized-wp-admin","status":"publish","type":"wcb_session","link":"https:\/\/maine.wordcamp.org\/2015\/session\/be-a-customer-service-superstar-with-customized-wp-admin\/","title":{"rendered":"Be a Customer Service Superstar with Customized WP-Admin"},"content":{"rendered":"<p>When you work in WP-Admin every day, it\u2019s wicked easy to navigate. But for users who are new to WordPress or only update their sites occasionally, the admin area can be full of WordPress-centric-lingo and not very intuitive. If you\u2019ve created a customized front-end experience, why not take a few extra moments and tighten up the admin? It\u2019s not difficult to make users happier and reduce the number of questions you get! We\u2019ll cover customizing via both plugins and code, adding your own help documentation to the admin, and current best practices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you work in WP-Admin every day, it\u2019s wicked easy to navigate. But for users who are new to WordPress or only update their sites occasionally, the admin area can be full of WordPress-centric-lingo and not very intuitive. If you\u2019ve created a customized front-end experience, why not take a few extra moments and tighten up &hellip; <a href=\"https:\/\/maine.wordcamp.org\/2015\/session\/be-a-customer-service-superstar-with-customized-wp-admin\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Be a Customer Service Superstar with Customized WP-Admin<\/span><\/a><\/p>\n","protected":false},"author":9031771,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1431783000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[558],"footnotes":""},"session_track":[495746],"session_category":[],"class_list":["post-625","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-power-userbusiness"],"jetpack_shortlink":"https:\/\/wp.me\/p5uvxG-a5","jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"session_date_time":{"date":"May 16, 2015","time":"9:30 am"},"session_speakers":[{"id":"558","slug":"sarah-c-hines","name":"Sarah C. Hines","link":"https:\/\/maine.wordcamp.org\/2015\/speaker\/sarah-c-hines\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/users\/9031771"}],"version-history":[{"count":2,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/625\/revisions"}],"predecessor-version":[{"id":794,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/625\/revisions\/794"}],"speakers":[{"embeddable":true,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/558"}],"wp:attachment":[{"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=625"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=625"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/maine.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}